Frequently Asked Questions

Can you source special/bespoke products for me?+

Do you provide bespoke labelling and packaging?+

Is it possible to have rope cut to my preferred lengths instead of a full coil/reel?+

I require a loop at the end of my rope. Can this be done?+

Do you offer certification on your products?+

Do you take orders from private individuals?+

How do I place an order?+

How do I open an account?+

Can I have a credit account?+

What happens after I place an order?+

What delivery services do you offer?+

How much will delivery cost?+

Can I collect my goods?+

What is the cut off time for despatches?+

Can I book in my deliveries?+

Can you deliver direct to my customer?+

Can I track my delivery?+

How do I obtain a copy invoice or proof of delivery?+